Acumatica ERP Cloud  Solutions

0845 092 0926 / 01773 863 611  info@idlsystems.co.uk

|   Home   |   Solutions   |   Services   |   Resources   |   News/Blogs   | 

 

 

Financial Management:

Distribution Management:

Customer Management:

Manufacturing:

 

 

 

Customer Relationship Management

 

 

 

 

 

 

Reporting & Dashboards:

Accelerate decision making with reporting tools that deliver customized views of your business overall and focused views of departments and functions.

Monitor current financial, operational, and organizational information. Analyze real-time trends related to individual job functions. Create personalized dashboards tied to roles and responsibilities. Display different types of information in a variety of presentation forms including text, charts, graphs, and tables.

Acumatica delivers stunning dashboards with large selection of visualizations, pivot tables, and Microsoft Power BI. The management and configuration of dashboards have been significantly enhanced in Acumatica ERP 6, making it far more convenient to add new dashboards, manage existing dashboards, and configure widgets on dashboards, even from mobile devices. Acumatica was the first ERP solution to support embedded Microsoft Power BI components and is now provides a level of self-service BI that truly enables real-time analytics for improved decision making.


 

Sales Automation:

Provide a complete view of opportunities and contacts to make your team aware of all experiences that may influence the sales decision. Improve efficiency with workflow-assisted lead assignment and sales process management.

Provide your sales teams with a complete view of opportunities, contacts and all activities that influence the sales decision. Lead assignment and workflow help manage sales processes to improve efficiency.


 

Business Intelligence:

Deliver a 360 degree view of customer activities and information with full drill-down to everyone in your organization to better serve the customer.

Stay up to date with the information that matters using Acumatica BI, powered by cutting-edge Microsoft Power BI. Track your opportunity pipeline, monitor progress, spot trends as they happen, and push your business further. Connect to multiple databases and data services to bring relevant data together in one place. Transform raw data into rich visuals that focus on what matters to you.


 

Integrated Marketing:

Manage leads, improve conversions, measure campaign performance, communicate with contacts, and improve productivity. Marketing teams can capture leads from web forms, purchased lists, advertisements, direct mail, events, and other sources; send branded email offers. Track the best channels for qualified leads.

Manage leads, improve conversions, measure campaign performance, communicate with contacts, and improve productivity. Capture leads from web forms, purchased lists, advertisements, direct mail, events, and other sources.


 

Service Support & Automation:

Reduce response times, improve customer satisfaction, reduce support costs, and improve billing accuracy. Create a case from captured web form inquiries or manual entry. Assign cases, escalate per your set policies. Ensure accurate billing through financial module integration.

Reduce response times, improve customer satisfaction, lower support costs, and accurately bill transactions. Create a case from web forms or manual entry. Set policies to automatically assign and escalate cases. Bill accurately and manage collection through financial module integration.


 

Customer Self-Service Portal:

Furnish 24/7 customer access to account information, creation of new support cases, and the latest case updates through the on-line self-service portal.

Acumatica Portals enable you to create a customer portal experience where customers can access their information including contracts, financial statements, support cases, and more. The Acumatica Customer Portal, part of the Customer Management Suite, helps you more efficiently work and communicate with customers. Helpful tools enable customers to see all the relevant information about their interaction and perform account-related activities online. You can also reduce customer support questions by providing anytime access to your knowledge base and document sharing.


 

   
   

 


 

 

 


Company No. 4211965  -  VAT No. GB715 9582 08

Directors: I.D. Lowe / D.E Lowe / S. Houston / K.A. Johnston

6 Rangewood Road, South Normanton, Alfreton, Derbyshire, DE55 3BS, United Kingdom